Supported Environments – Oct 2021

Mobile technology is a fast moving area and this list is subject to change over time as new versions of each operating systems and device hardware becomes prominent in the market.  Our general rule is to support the latest two major versions of mobile Operating Systems and Browsers, however we temper this with market realities. One such reality is the slow uptake of new versions of Android, in this case we continue to test across the latest three major versions.


iOS Native Apps

Officially supported iOS versions are iOS 13, iOS 14 and iOS 15. As of October 2021, these account for 95% of all iOS devices. Apple provide up-to-date data of usage here.

For reference, iPhone and iPad devices running iOS 13 and above are:

iPhone SE

iPhone 6s & 6s+

iPhone 7 & 7+

iPhone 8 & 8+

iPhone X

iPhone XR

iPhone XS / XS Max

iPhone 11 / Pro / Pro Max

iPhone 12 / Mini / Pro / Pro Max

iPhone 13 / Mini / Pro / Pro Max

iPad Air 2

iPad Pro 12.9″


Android Native Apps

Supported Android Versions are Android 7.1 and above.

Due to the high number of Android devices in circulation, we have to nominate a subset on which to physically test.  Our selection is based on some of the most popular devices sold.

If an Android device is running Android 7.x or below, the Google Play Store will display a message to user, telling them that their device is not compatible with the app.


Thrive Webapp

The Thrive WebApp is compatible with a range of modern browsers, however the following subset of configurations is explicitly supported and tested. Unless specifically stated, the latest version of each browser is officially supported.

Apple iOS

Browsers: Safari, Google Chrome

Android OS

Browsers: Samsung Browser, Google Chrome

Desktop PC + Mac

Browsers: Google Chrome, Edge Browser, Safari, Firefox

Please note: As of March 2021, the Thrive Webapp no longer supports Internet Explorer 11.


Thrive Content Management System

App Editors use the Thrive CMS to manage the content of their apps.  The toolkit is a browser based CMS which supports the latest versions of the major browsers in use.

Supported Browsers

Google Chrome (Recommended)

Safari

Firefox

Microsoft Edge

Please Note: As of March 2021, the Thrive CMS no longer supports Internet Explorer 11.