Manually adding a new user to your app

Manually adding a new user to your app

As an organisation admin, you can manually add new users to your organisation in the CMS. It’s likely that your users will simply be added by uploading a regular CSV file, but you can also add users manually should you wish.

To do so, click on the ‘cog’ symbol in the CMS menu bar:


You will now be presented with the organisation admin screen, where you can manage your users. To add a new user, click on the blue ‘Add New User’ button:


You will now be able to enter the details of the new user on the following screen:


Complete the appropriate fields, and add a profile picture for the user if you like. Remember that app usernames have to be unique, so you’ll get an error message if you try to duplicate a username.

You’ll see two tick-box options:

User Active‘ is ticked by default. You can un-tick this if you wish to remove the user’s access to your organisation.

Exclude from User Sync‘ – ticking this option means that the user will not be deleted when bulk uploading using a .csv file. This can be useful if you want to add someone who would not normally be on your .csv user upload lists.

When you have completed all required fields, click on the blue ‘add user‘ button to add the user, or ‘cancel‘ to return to the previous screen:


You can also use this screen to give someone access to the CMS for adding content. Click here for the full explanation of access levels and how to make someone an app editor.