Editing a User’s Profile & Changing a User’s Password

To edit a user’s profile, click on the cog icon in the CMS menu bar, and you will again be presented with the list of users in your organisation. To edit someone’s profile, search for them, click on their username, then click on ‘reset password’:


Here, you can edit any of the information you require, or you can click on ‘reset password‘ to give the user a new password.


When changing a user’s password, it must comply with the following password rules:

  • At least eight characters long
  • Contain an uppercase letter
  • Contain a lowercase letter
  • Contain a number
  • Contain a special character (such as ! ? &)

When you have selected a new password, click on ‘Reset’ to change the password.